HAMILTON INSURANCE in SPAIN

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Frequently Asked Questions
Home Insurance



  *      If I lock myself out of my house, am I covered?
Most home insurance will cover the eventuality of locking yourself out.  The costs of hiring a locksmith and changing the locks are covered.  However the details and amounts vary depending on which company you are insured with.  Usually there is an upper limit so that any costs over that limit will then have to be paid for by the owner.  Also if you have to break down the door whilst trying to open it, the door itself will not be covered, just the locks.
 *      If I set fire to the kitchen, and all the walls go black, am I covered for this?
Yes, you will be covered under your buildings insurance.
 *      Is garden furniture covered?
Most contents policies will cover garden furniture but the limits are usually relatively low.
 *      Do I have to take my insurance out with the bank where I have my mortgage?
Legally, you have the right to choose where you want to have your insurance.  The bank will need to see a copy of the policy and last receipt as proof that the insurance has been contracted.  In contracts however, there is a clause that reads, ?cession de derechos?.  The insurance agent needs to put the name of your bank and possibly a loan number in this section.
 *      If there is a leak in my house, the  wooden flooring is ruined, the house below is flooded, my house is uninhabitable and I need to move out while the repairs are being carried out.  Will I be covered?
Yes, if you have buildings or first loss cover you will be covered for the floors and walls that are damaged.  If you have contracted third party liability, you will be covered for the leak into your neighbour?s house and if you have contents cover, you will be covered if you need to temporarily move out of the house.
 *      What happens if I under-insure?
A concept referred to in Spanish as, ??Infraseguro?. If the sum insured is less than the replacement cost, the insurance company will only pay the same proportion of the damage as the sum insured bears against the full replacement cost.  It is therefore definitely worth valuing your contents properly although the prospect may appear to be painstakingly tedious!
 *      Is my food in the freezer covered if there is a power cut?
Maybe- this will depend on whether your property is a permanent home or a second residence holiday home. If it is covered there will be a maximum amount that can be claimed, check your policy wording.
 *      Do I always have to pay an excess?
Not always.  Again this differs from policy to policy.  Many companies these days do not require an excess to be paid.
 *      Do I have to pay the premium in one go or can I space out payment to help with cash flow?
Different companies work in different ways.  Some companies (generally Spanish insurers) do enable a client to pay quarterly or half yearly.  The total premium will work out slightly higher if paid in staged payments.  The payment options also differ according to the amount of the premium. Try and pay in one go and you?ll save money.
 *      I am a tenant.  Do I need home insurance?
As a tenant you need to cover your personal contents and contract third party liability cover.  There is no need to cover the building unless you have done any reformation to the house.  If you have done any work to the house itself, you would need to do an ?obras de reforma? or first loss cover for the sum that the work is worth and this will ensure that you are covered for any changes you have made. 
 *      If I take some of my belongings with me on holiday ? will they be covered?
Many insurance companies will cover you in this situation if your belongings are ?temporarily? removed and for not more than three months.



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